Question 1

Will MetaLens slow down my Metabase instance?

Accepted Answer

No. MetaLens calls the Metabase API using read-only endpoints — the same calls your browser makes when you open the UI. A full X-Ray scan typically runs in under 90 seconds and generates no load on your database.

Question 2

How is my Metabase data protected?

Accepted Answer

Your API key is stored AES-256 encrypted at rest and never logged. We only use it when you actively trigger a scan. Scan results (metadata) are retained for 90 days. We never store the content of your queries, dashboards, or underlying database.

Question 3

Does MetaLens work with self-hosted Metabase?

Accepted Answer

Yes, as long as your instance is reachable from the internet. Metabase Cloud, self-hosted on VPS, and on-premise installs with public DNS are all supported. Air-gapped or VPN-only deployments need an Enterprise contract.

Question 4

Can I cancel at any time?

Accepted Answer

Yes. Cancel from your account settings in one click — no emails, no waiting period. Your plan stays active until the end of the billing period, then stops. 14-day money-back guarantee.

Question 5

Do you train AI models on my data?

Accepted Answer

No. MetaLens runs through Anthropic's API. Per Anthropic's API terms, prompts and completions are not used to train Claude models. We don't run our own training pipelines. We don't sell, share, or expose your data to other MetaLens customers.

Welcome back to
your data team

Welcome back

Welcome back toyour data team

Welcome back

Welcome back to
your data team